DRAFT: this document has not been reviewed or approved by a lawyer and is not yet in force. Items in square brackets are unknown or undecided and must be completed or removed before it is published.
Terms of Service
These Terms of Service are the agreement between you and Create Me FZ LLC, United Arab Emirates ("we", "us") for using the Creava website and mobile apps.
Version: [PLACEHOLDER: document version]. Effective: [PLACEHOLDER: effective date]. Draft label recorded with acceptances: "draft-1".
1. Accepting these terms
By creating an account or using Creava you agree to these terms and to our Privacy Policy. If you do not agree, do not use Creava.
[LEGAL REVIEW: how acceptance is recorded (notice, checkbox, or recorded consent) and which version is accepted.]
2. Who can use Creava
You must be at least 16 years old. [CONFIRM: current product rule; a lawyer must confirm the minimum age.] You must give accurate information and keep it up to date, and you may have only the accounts Creava allows. [LEGAL REVIEW: capacity and any local rules for minors and for people acting for a business.]
3. Your account
You are responsible for what happens on your account. Keep your password and any two-step verification device secure, and tell us if you think someone else has access.
You must confirm your email address before your profile can be published.
4. Your profile and your content
Creava lets you build a profile (your "Digital Mirror") and choose what is public. You decide when to publish it and which photos are public. Your profile is only reachable by the public while it is published and complete.
You keep ownership of what you add. You give us the permission we need to store it, display it as you have chosen, and operate the service. [LEGAL REVIEW: scope, duration and territory of that licence, and its end when content is deleted.]
You are responsible for your content. You confirm that you have the right to share it and that it is true and not misleading, particularly your work, education and other claims about yourself.
5. What you must not do
- Break the law, or post content that is unlawful, defamatory, abusive, threatening, hateful or that exploits or endangers others.
- Pretend to be someone else, or give false information about who you are or what you have done.
- Post other people's personal information or images without their permission.
- Upload malware, or try to interfere with, overload or bypass the security or limits of the service.
- Collect or list members' information in bulk, including by scraping, or try to find profiles that are not public.
- Use the service in a way that infringes someone else's rights.
[LEGAL REVIEW: the full content rules, including what is not allowed in photos and videos.]
6. Reporting content and our actions
If you see a public profile that breaks these terms or the law, signed-in members can report it from the profile (in the app and on the website) for impersonation, harassment, inappropriate content or misleading information. You can also contact [PLACEHOLDER: support and content-report contact email address]. [CONFIRM: how quickly reports are reviewed, and who reviews them.] Creava does not currently let members block each other, because members cannot yet contact each other through Creava.
We may remove content, unpublish a profile, or suspend or end an account that breaks these terms or the law, or to protect people or the service. [LEGAL REVIEW: notice and appeal process.]
7. Plans, trial and limits
Some features, such as editing the layout of your profile (Edit My Mirror), choosing module colours, and higher photo and video limits, belong to Creava Pro. New accounts may receive a free trial of Pro. The limits that apply to your plan are shown in the app and may change.
[PLACEHOLDER: pricing, billing, renewal and refund terms for Creava Pro, if and when introduced].
8. Availability and changes to the service
Creava is provided as it is available. We may change, suspend or stop features, and we try to give notice of important changes. [LEGAL REVIEW: availability commitments and notice periods.]
9. Our rights
The Creava name, logo, apps and website belong to us or our licensors. You may not copy or reuse them except as these terms allow. [LEGAL REVIEW: intellectual-property wording.]
10. Ending your account
You can stop using Creava at any time, and you can delete your account in the app or on the website. Deletion works as described in the Privacy Policy: your profile is hidden at once, you have 30 days to cancel, and after that your account and content are permanently deleted. [CONFIRM: with the Privacy Policy.]
We may suspend or end your account as described in section 6.
11. Disclaimers and liability
[LEGAL REVIEW: disclaimers of warranties, limitation and exclusion of liability, and indemnity, drafted to be valid and enforceable under the governing law. Not drafted by the developer on purpose.]
12. Changes to these terms
[PLACEHOLDER: how and when we will notify you of changes, and when they take effect.]
13. Governing law and disputes
These terms are governed by [PLACEHOLDER: governing law]. Disputes will be handled by [PLACEHOLDER: courts or dispute-resolution forum and seat]. [LEGAL REVIEW: choice of law and forum, and any rights users have under local consumer law.]
14. Contact
Create Me FZ LLC, United Arab Emirates. Registered address: [PLACEHOLDER: registered address of Create Me FZ LLC]. Licence details: [PLACEHOLDER: trade licence number and issuing authority or free zone]. Contact: [PLACEHOLDER: support and content-report contact email address].